Return & Refund Policy

Cancellation

1. The customer have the right to cancel a order within 24 hours from the payment
2. When the order is packed and assigned to courier service the cancellation is not longer possible

Return & Exchange

30-Day Hassle-Free Returns

After purchasing the AEKE K1 through our official website, you are entitled to a 30-day no-questions-asked return guarantee. This means you can try the product worry-free, and if for any reason it doesn’t meet your expectations, you’re welcome to contact us within 30 days of delivery to request a return and refund.