Warranty Policy

AEKE guarantees that if you use, operate, and maintain your AEKE product in accordance with the instructions provided, it will be free from material and workmanship defects during the warranty period. If there are any quality issues caused by material or workmanship defects during the warranty period, AEKE promises to provide free repairs. If the product is beyond the warranty period or is determined by AEKE to have been damaged due to user error, you may opt for paid repairs. All warranty and repair services will adhere to AEKE's after-sales warranty policy, which complies with quality standards and craftsmanship procedures. AEKE's limited warranty policy applies exclusively to AEKE products purchased from AEKE's official channels or authorized dealers. The after-sales warranty services provided by AEKE are limited and not unlimited liability. It is important for you to carefully read this warranty policy to understand the terms, conditions, situations, cost sharing, risks, and other details regarding AEKE repair services.

Warranty Period

The effective warranty period starts from the date the user receives the product and ends at 24:00 on the day before the product exceeds the warranty period. If the user cannot provide the specific receipt date, the warranty period will be determined based on the effective invoice issuance date or order purchase date provided by the user. If the user cannot provide a valid purchase invoice or other valid purchase proof along with order information, the warranty period starts 30 days after the product's factory delivery date. Components replaced during the warranty period are owned by AEKE, while components replaced outside the warranty period are owned by the user.